WHAT IS IN A PENGUIN ENCOUNTER
Guided by an experienced member of the Animal Care Team, you'll go behind the scenes and be given an overview of our fascinating Humboldt Penguin colony - their habits and natural behaviours, where they originate, why they're threatened in the wild, etc. You'll see how we prepare their fish and then help with feeding! You'll have special time inside the enclosure - including seeing inside the caves where our Penguins nest.
Some of the tamer Penguin personalities will be happy to waddle up and greet you. There are no guarantees of touching the penguins but you will get very close up and personal! We will show you our * star penguin * Dippy that has his own Facebook Page - dippy seaview ! Photographs of your encounter will be taken, downloaded onto a disc and given to you as a memento of your once in a lifetime experience!
HOW MANY PEOPLE WILL BE TAKING PART
This is an exclusive encounter for you - your group can be up to a maximum of four participants.
HOW OLD DO I NEED TO BE
6 years or older. Wildlife Encounters are as popular with adults as they are with kids! Children aged 6-11 years must be accompanied by a responsible adult who will gain free admission into the Park to observe from the sidelines.
CAN OTHER FRIENDS OR FAMILY COME INTO THE PARK TOO
Additional friends or family not participating in the Encounter but wanting to accompany you and watch from the sidelines are welcome and will be able to enter the Park with you at a discounted rate.
WILL I GET FISHY HANDS
You may do - but disposable gloves are provided and there are hand-washing facilities for afterwards.
CAN I TOUCH THE PENGUINS
You can get close but it is preferred that you don't touch! Most Penguins do not enjoy being touched or petted - they prefer being fed and spend time splashing and swimming in their fantastic penguin pool - and you'll have lots of feeding and photo time with them! We have a couple of characters that you may get close to but only under the close supervision of the Animal Care Team.
DO PENGUINS BITE AND ARE THERE ANY DANGERS
Penguins will bite and peck if they become irritated or frightened. The animals you encounter are all used to human contact and do not normally display behaviour that is threatening to visitors. However, it must be recognised that no animal is absolutely predictable and therefore there is always a small amount of risk of being bitten. Our Team will continuously monitor the animals and the Encounter sessions are conducted in such a way as to reduce the likelihood of unpredictable behaviour.
Guests will be offered disposable gloves and are requested to wash their hands after close contact with animals and animal feed. When inside the enclosure, care must be taken as the ground and rock surfaces may be slippery, especially when wet. Long trousers need to be worn and wellies would be the preferable choice of footwear! (No flip flops or open toed sandals).
Please check with your GP or medical centre that you're up to date.
WHEN, WHAT AND HOW DO I BOOK
Choose your day (excluding Bank Holidays) - click on 'About Us' then 'Times and Prices' to confirm Park's annual opening and closing dates.
Time: Penguin encounters take place at 11:15am or 3:15pm Advance booking is essential - please book early to avoid disappointment - click on the "Enquire About Availability" link at the bottom of this page. Once confirmed we'll email you a link to our booking form and online payment facility.
CHOOSE EITHER A MORNING OR AFTERNOON ENCOUNTER
Morning Encounter: meet at Reception at 11.15am
Afternoon Encounter: meet at Reception at 3.15pm
You'll receive a warm welcome and a health & safety summary before you start. Your Encounter will last approximately 30 minutes.
WHAT DOES IT COST
£50 per person (includes entry to the Park) and a DVD of photographs.
Any accompanying family or friends can enter the Park at our discounted voucher rate.
WHAT DO I WEAR
Long trousers and practical, covered shoes or wellington boots are essential - no shorts or flip flops/sandals.